Providing systems and tools for you to deliver care and services beyond quality standards.
Oban Quality Hub® was created and developed by the Directors of Oban Quality to meet today’s demands on meeting quality standards and for sustainable continuous improvement. The Hub facilitates a paperless consumer feedback system (compliments, comments and complaints) via an on-screen form. The physical hub can be located in a reception and/or common area/s of your facility as well as via tablet device for non-ambulant consumers. Management and staff are able to review and manage feedback submissions electronically as well as export data and statistics for reporting purposes.
Oban Quality Hub® will also act as a portal to your consumer and staff surveys and provide an access point for your facility’s information and resources.
Oban Quality also provides:
- Document Management Systems
- Policies & Procedures
- Guidelines
- Forms
- Audits
- Continuous Improvement Plans
- Risk Management tool
- Management, HR and Administration systems and tools.
- Survey development, collation and reporting.